Tereo Product Support
Tereo OEM Product Support
For help with your product please contact your OEM
Provider
Tereo User Manual
Please refer to the Tereo User Manual for
detailed operation of Tereo products. Each installation provides the
latest Tereo documentation.
Tereo Help
To help answer your questions that may arise about operating Tereo,
first consult Tereo's built-in help.
On-line Support Resources
Before contacting our Technical Support department, please check our
Internet resources that Tereo offers.
OEM Technical Support
For OEM technical support, please Contact
Us.
When contacting technical support, our Support Engineers will
require the following information to help resolve your issue or
questions:
- Your name and phone number.
- The name that the product was registered under.
- Your Tereo serial number.
- Your address and email address.
- Version number of your Tereo product.
- A detailed description of the problem you are experiencing.
Please record any relevant error messages as they appear. Provide a
detailed list of all the steps that led up to the problem.
- Additional information concerning the computer on which the
problem occurred, make, model, video, operating system, available
memory and other relevant system information.
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